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Returns & Exchanges

We are committed to ensuring your shopping experience with us is fun and easy. 

If for any reason you are not happy with your bundle order, we offer return within
14 days after receipt. Simply email us at 
flo@spared.de, and we will do the rest.  

We do not accept return for a single item from the bundle order. 

Unfortunately, we cannot accept returns on gift cards.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.